For members
A shorter path
The intended action stays clear and close to the live studio experience.
Give good members room to come back.
Suspend billing for a set period without losing the member’s account or history.
Illustrative studio data shown
A pause, not a cancellation.
Billing stops for a set period and the member’s account stays intact.
One feature. Three connected outcomes.
Suspend billing for a set period without losing the member’s account or history. Clovo keeps the surrounding context available before, during, and after the action.
For members
One account
Where members are involved, the result stays attached to their existing Clovo relationship.
For studio teams
Current context
Staff see the feature beside the client, class, payment, plan, product, or task it affects.
For studio teams
Clear control
The studio keeps the relevant setup and operational decision inside Clovo.
For the record
Useful history
The outcome remains available for service, reporting, or follow-up.
For the record
Less reconciliation
Connected records reduce duplicate entry and side-channel admin.
Plans create a reason to return
Support the rhythm members are trying to build.
A plan or pack is a promise between the studio and the member. Clear inclusions, billing, eligibility, credits, and lifecycle controls help that promise remain easy to understand.
Suspend billing for a set period without losing the member’s account or history. The product detail matters because it supports a real member, staff member, and studio moment.
One product, one clear entitlement
Make the promise visible from purchase to renewal.
Clovo keeps the product rules, member entitlement, usage, billing, and lifecycle state in one connected record. Suspend billing for a set period without losing the member’s account or history.
- Start from the current Clovo studio record
- Show the status and context staff need to decide
- Keep the member-facing result in sync where relevant
- Preserve the outcome as part of the useful history
Illustrative product detail shown
Illustrative studio activity shown
Flexible without becoming vague
Give the studio controls for real member circumstances.
Plans can adapt to pauses, returns, gifts, extensions, private offers, and billing changes while preserving a useful history.
- See the latest action and current state
- Understand who or what the action belongs to
- Give the next staff member a useful handover
- Use the history for service, reporting, or follow-up
Feature by feature
What pause memberships connects.
The exact controls reflect the studio configuration, member context, and staff permissions involved.
What it handles
Suspend billing for a set period without losing the member’s account or history.
- Current feature state
- Relevant studio context
- Connected operational record
Where it appears
The capability appears in the relevant plans workflow, with the surrounding Clovo record close by.
- Dashboard or staff surface
- Member surface where relevant
- Live studio information
What staff control
The studio retains the configuration, audience, timing, eligibility, or operational decision that applies to the feature.
- Studio-owned settings
- Permission-aware actions
- Visible current status
What stays connected
Clovo preserves the useful relationship between the action and the client, class, payment, plan, message, product, or studio event behind it.
- One source of truth
- Useful activity history
- Context for the next action
Designed for everyday studio work
Start with the action. Keep the context.
Pause memberships works as part of Clovo’s connected booking, payments, member experience, and studio operations platform.
Use live records
Begin with the current client, class, plan, payment, product, message, or studio state.
Apply studio rules
Respect the configuration, eligibility, timing, and permissions that apply.
Reduce duplicated data, disconnected tools, and manual reconciliation around the action.
Show the status
Make the current result understandable without reconstructing a separate workflow.
Update connected views
Keep staff and member surfaces aligned where the feature appears in both.
Preserve the outcome
Retain useful history for the next service, operational, reporting, or follow-up moment.
Their history follows them back.
The same account, plans and bookings are waiting when billing restarts.
Common questions
Pause memberships, without another admin project.
What does pause memberships do in Clovo?
Suspend billing for a set period without losing the member’s account or history.
Where does pause memberships appear?
It appears in the relevant Clovo studio workflow and stays connected to the member, class, plan, payment, message, product, or operational record involved.
Can studio staff control pause memberships?
Yes. The available controls sit inside the studio’s Clovo workspace and reflect the current configuration and staff permissions.
Does pause memberships work with the rest of Clovo?
Yes. The result remains part of the same connected platform, so staff do not need to reconcile a separate tool or duplicate the surrounding studio data.
Put pause memberships to work.
Clovo brings booking, payments, member experience, and studio operations together in one platform built for boutique fitness.