News and Updates

Clovo Platform Update, October 2026

Instructor preparing reformer equipment before class in an Australian Pilates studio, viewed from above

News and Updates

Published on:

October 5, 2026

October brings more ways to prepare a great class, understand your clients and make joining your studio easier. Since our September update, work across the Clovo platform has focused on giving your team useful context and reducing the follow-up that fills a busy day.

Prepare once, teach with confidence

Class Plans give instructors a reusable running order for Pilates flows and training sessions. Keep cues, modifications, springs and props with a Pilates plan, or sets, reps, weight and rest with a training plan.

Assign a default to a schedule or choose a different plan for one class. Instructors can follow each step as they teach, while plans stay private to your team. It makes a thoughtful session easier to repeat and a substitute instructor easier to bring up to speed.

A Pilates Class Plan in Clovo called Reformer foundations, 50 minutes long, with a warm-up of Footwork and Hundred and the setup, cues and modifications for each step.

Start with the information you need

Automatic form requests help new clients arrive prepared. Send self-service forms when they join, and require selected forms before booking a class. Clients complete them in Clovo, with their answers kept alongside their record.

Your team spends less time chasing intake information, and clients have a clearer path from joining to their first session.

Clovo form builder for an Initial consultation form, with Self-service and Send automatically switched on and a first question asking what the client would like to work on.

Understand the people behind the bookings

Client Insights brings attendance, memberships and spending together so you can answer your own questions. Filter the list, choose the details that matter, and save a search or export the results for follow-up.

Client Insights filtering for at least 12 checked-in bookings and at least $200 spend in the last 90 days, finding 10 clients, with options to save the search or export CSV. Example client information.

Achievements now recognise earlier class milestones and weekly streaks, with optional automatic congratulations. It gives studios more opportunities to acknowledge the consistency clients are building, long before their fiftieth class.

Achievements list showing 5 Bookings, a 4 week streak, 10 Bookings and an 8 week streak, with Sending soon and Notified states for each client. Example client information.

Give your timetable room to grow

Assign rooms within a location so clients know which teaching space to head to. Set start and end dates for seasonal classes, then review how they fit together in the schedule timeline.

A booking cutoff gives your team preparation time before class. Clearer calendar views, access to past classes and the ability for staff to book a client’s additional profiles make day-to-day attendance management easier.

Schedule timeline from July to December 2026, showing a Monday Reformer Pilates schedule that ended in September, its October to December replacement, and ongoing classes.

Help the next client feel ready

Add custom pages to your Clovo landing page for your studio story, FAQs or first-visit guidance. Save a draft and publish when it is ready, alongside your timetable and offers.

Refreshed website add-ons make schedules and plans easier to browse, including a monthly timetable and an all-locations view. You can also connect Meta Pixel and Google tags to better understand your campaigns.

Custom landing page editor with Your first visit as the page title, welcome copy and a What to bring list, and Published switched off so the page saves as a draft.

Keep everyday decisions clear

Members can share a reason when cancelling a membership, giving your team useful context for a conversation. A studio reply-to address helps replies to client emails reach your team.

Penalty handling is clearer too: complimentary bookings are exempt, and financial fees apply only to bookings using an auto-renewing membership billed through Stripe. Packs and trials forfeit the booking credit under a fee rule instead.

No-show penalty settings in Clovo, applied when no check-in is recorded within 20 minutes, with Charge Penalty Fee selected: a fee for auto-renewing memberships, while class packs and trials lose the credit instead.

Across Clovo, smaller downloads, a choice of dark mode, improved text sizing and accessibility, clearer membership wording and more direct links from notifications round out the update.

Explore the linked guides to put these changes to work in your studio. If you are considering Clovo, start setting up your studio and see how it all fits together.