Clovo Platform Update, September 2026

September is about giving studios better ways to stay close to the people who make them worth running. The latest work across the Clovo platform keeps the right context close at hand, from client progress and member feedback to offers that reach the people they are meant for.

That means a better record of the work happening with a client, a more natural way to hear what members think, and simpler ways to share an offer with the people it is meant for.

Keep the client story moving

Progress Notes are made for professionals who need to assess change over time and make the next session count. A focused writing view keeps a client’s history close as you add a new note, so earlier observations are easy to review without relying on memory or scattered paperwork.

Progress Notes are encrypted, private to your team and never shown to the client. Templates help keep records consistent, while version history creates an auditable trail of every saved version. It gives your team a secure, dependable record to work from, helping you provide consistent support with the full client history in view.

See how to use Progress Notes in Clovo.

Reviews that begin with the member

Members can now share feedback about a studio inside Clovo after they have attended enough classes. They choose the rating, write the experience in their own words and decide which public name to use. Studios can then read the response and choose what to publish.

Studios that have set up their Google Business Profile in Clovo can also share a review straight to Google. That gives positive experiences a better chance of being found by people looking for their next studio.

Start with collecting and managing member reviews, then see how to offer the Google review follow-up.

Let the right people find the right offer

Secret deals are useful when they can stay private. They become much more useful when they can travel. Promo codes let a studio share one short code through a flyer, a partner, a newsletter or a conversation, and let each client unlock the offer for themselves.

The studio still controls the deal, while Clovo keeps track of activations and the member sees the offer in their app. It is a practical way to run an introductory campaign or reward a particular group without creating access one profile at a time.

See how to share a secret deal with a promo code.

Memberships with a natural pause

Memberships can now be built around a defined stretch of time. Set a plan to pause after a number of billing periods, then resume after a set break or leave it paused until your team is ready to restart it. It suits seasonal programs, foundations blocks and memberships that are meant to have a clear shape from the beginning.

That gives studios a better way to sell a focused commitment without turning every plan into an indefinite promise. See how to automatically pause a membership.

A more natural member experience

The member experience continues to feel more considered. Reviews have a natural place in the account experience, promo codes are easier to use when joining or returning, and secret deals are easier to spot when a studio has something set aside for a particular audience.

The studio discovery experience has also been refreshed, making it easier for clients to discover your studio and get started with confidence. Alongside the larger releases, the platform has continued to improve the small moments around booking, payments and recovery.

That is the September update: more useful context for studio teams, more room for members to speak for themselves, and better ways for a good studio offer to reach the people it is meant for. If you are already using Clovo, the latest tools are ready across the platform. If you are not, start setting up your studio.