Your workflow
Choose the team and channel
Create the incoming-webhook workflow in Teams and paste its Power Platform link into Clovo.
Send the staff alerts you choose to your team’s Microsoft Teams channel.
Enquiry, booking and purchase alerts include an Open in Clovo link, so your team can follow up.
Use a Teams workflow to deliver the staff alerts your team needs.
Your workflow
Create the incoming-webhook workflow in Teams and paste its Power Platform link into Clovo.
Your choice
Choose the staff alerts your team needs. Leave all switches off to pause delivery.
Separate preferences
Connect one channel per provider and choose its alerts independently.
Alongside personal alerts
Channel alerts sit alongside each staff member’s own email and push preferences.
Set up in Clovo
You’ll need a Clovo studio owner login and access to the service you’re connecting.
Sign in as a studio owner and go to Setup → Integrations. On the Microsoft Teams card, select Open.
In Teams, open Workflows and choose Post to a channel when a webhook request is received. Allow Anyone to trigger it, choose the team and channel, then save and copy the Power Platform webhook URL.
Paste the workflow URL into Webhook link in Clovo. Switch on the staff alerts you want and select Save settings.
Select Send test alert, then open your channel. A Team chat connected message confirms the connection.
Yours to adjust
Return to Setup → Integrations → Microsoft Teams to change alerts, send another test or disconnect.
Common questions
Studio owners can connect the channel, change alert choices, send a test alert and disconnect.
Everyone with access to the channel. Alerts can include client names and enquiry excerpts, so choose a channel whose members should see that information.
Choose from your Clovo staff alerts, including Leads, Bookings, Cancellations, Purchase made, Trial started and Payment Failed.
No. Every chat channel has its own alert choices, separate from each staff member’s email and push preferences.
No. Use the Power Platform webhook URL created by a Teams workflow. Legacy Office connector URLs are not supported.
Switch every staff alert off and save to pause. Disconnect removes the saved connection from Clovo. Manage or remove the workflow separately in Teams.
Send the staff alerts you choose to your team’s Microsoft Teams channel.
New to Clovo? See how pricing works. Need a hand? Contact Clovo support.
Before connecting, read the Clovo privacy policy and terms of service.
Microsoft Teams and its associated names and logos belong to their respective owners. Third-party names and logos identify services Clovo works with and do not imply endorsement.
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