One channel
You pick where alerts go
Choose the channel while you approve Clovo in your Slack workspace. Your studio connects one Slack channel at a time.
Clovo, connected to Slack.
Send the staff alerts you choose to your team’s Slack channel.
Something happens in your studio. The whole team sees it.
Alerts for enquiries, bookings and purchases include an Open in Clovo link, so the follow-up is one tap away.
Posts alerts. Reads nothing.
Clovo asks your Slack workspace for one permission: to post to the channel you choose.
Your choice
Only the alerts you switch on
Choose from staff alerts such as Leads, Bookings, Cancellations and Payment Failed. Leave every switch off to pause.
Post only
No access to your conversations
Clovo requests permission to post alerts and nothing more. It never asks to read messages or add a bot to your workspace.
Alongside, not instead
Personal preferences stay put
Channel alerts sit beside each staff member’s own email and push preferences, never in place of them.
Set up in Clovo
Connected in four steps.
You’ll need a Clovo studio owner login and permission to add apps to your Slack workspace.
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Open the Slack card
Sign in to Clovo and go to Setup → Integrations. On the Slack card, select Open.
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Approve Clovo in your Slack workspace
Select Add to Slack, choose your workspace and the channel for your alerts, then approve. If your workspace needs approval for new apps, a Slack workspace admin can help.
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Choose your staff alerts
Back in Clovo, you’ll see Slack connected. Choose your staff alerts and save settings. Switch on the alerts your team needs, then select Save settings.
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Send a test alert
Select Send test alert, then open your channel. A Team chat connected message from Clovo confirms everything is working.
Yours to adjust
Change your alerts any time.
Return to Setup → Integrations → Slack to switch alerts on or off, send another test or disconnect.
Common questions
Good to know before you connect.
What can Clovo do in our Slack workspace?
Post alerts to the one channel you choose. Clovo requests only the incoming webhook permission. It does not ask to read conversations or add a bot, and it discards the access token once the connection is made.
Who can see the alerts?
Everyone in the channel. Alerts can include client names and enquiry excerpts, so choose a channel whose members should see that information, such as a private channel for your studio team.
Which alerts can we send to Slack?
Any of your Clovo staff alerts, including Leads, Bookings, Cancellations, Purchase made, Trial started and Payment Failed. The channel keeps its own choices, separate from each staff member’s email and push preferences.
Who can connect Slack in Clovo?
Studio owners. Only an owner can connect a channel, change which alerts it receives, send a test alert or disconnect.
How do we pause or disconnect?
To pause, switch every alert off and select Save settings. To stop, select Disconnect, which removes your studio’s connection. A Slack workspace admin can also remove the Clovo app from your workspace.
What happens if an alert can’t be delivered?
The Slack screen in Clovo shows that an alert could not be delivered, with the reason, so you can reconnect or choose another channel. Your team’s email and push alerts are not affected.
Can we connect without the Add to Slack button?
Yes. Select Use a webhook link instead and paste the incoming webhook link for your channel. Clovo stores the link securely and never displays it again.
Every alert, seen by the team.
Connect from Setup in Clovo in a few minutes.
New to Clovo? See how pricing works. Need a hand? Contact Clovo support.
Before connecting, read the Clovo privacy policy and terms of service.
Slack and the Slack logo are trademarks and service marks of Slack Technologies, LLC, registered in the U.S. and in other countries. Clovo is integrated with Slack but is not produced, endorsed or supported by Slack.